During the pandemic, we have realised that there is a need for customers to completely do all of their banking services online, for their safety as well as convenience reasons. Virtual Branch was born, an online service that will integrate human connections, emotions with technology intelligence to deliver a human 360 degrees banking experience to the customers, with all the perks they have when going to the bank.
It has many exciting features such as being greeted by Westpac AI recruit Wendy, facial recognition, webinar and money mentors, homeloan mentors, accompanied with a completely flexible online booking services and secured digital information storage vault. ©